Privacy Policy

Our Commitment to your Privacy

Saltysea NZ LTD is committed to protecting your privacy and ensuring that your visit to our website is completely secure. If you have any questions or problems with any aspect of our privacy policy, please contact us.

Collection of your Personal Information

Saltysea NZ LTD only saves such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, other payment processing information and document creation data. Upon request, we will delete your personal information.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

Who is the controller of your personal data?

Saltysea NZ LTD, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. 

Log Data 

We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

How do we use this information?

We will use your personal information only with the intent to deliver the services you request (such as to fulfil an order) and to understand you better and enhance your experience with Saltysea. By analysing and monitoring your personal data we can be more relevant with our marketing and communication. Your personal information will be used in order to provide you with the requested products and services. This includes the use of information for completing transactions or communicating back to you. Credit card numbers are used only for payment processing and are not used for any other purpose.

  • Fulfilment of your order
  • To enhance future shopping experiences
  • Customer support
  • Product performance analysis
  • Product development
  • Communication and direct marketing

Security of your Personal Information

To maintain the security of your information, we use the Secure Socket Layer (SSL) protocol with 128-bit encryption strength to transmit sensitive information. This is the same technology used in transmitting sensitive information by banks, governments, and online businesses such as Amazon.com and eBay. Once the information is in our system, it is accessible to authorised Saltysea personnel only. We strictly enforce our privacy policies with our employees and any breach of this policy will result in termination and the pressing of criminal charges where there are grounds.

Who we share your Personal Information with

We will NOT sell or rent your name or personal information to anyone else. We DO NOT sell, rent or provide outside access to our mailing list at all. Saltysea will not release your personal information to authorities unless required by law, search warrant, court order, subpoena, or fraud investigation. Saltysea will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

What are your rights?

Right to access: 

You have the right to request information about the personal data we hold on you at any time. You can contact Saltysea that will provide you with your personal data via e-mail.

Right to portability: 

Whenever Saltysea process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification: 

You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. 

If you have a Saltysea account you can edit your personal data under your account and membership pages.

Right to erasure:

You have the right to erase any personal data processed by Saltysea at any time except for the following situations

* You have an ongoing matter with Customer Service

* You have an open order which has not yet been shipped or partially shipped

* You have an unsettled debt with Saltysea, regardless of the payment method

* If you are suspected or have misused our services within the last four years

* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules

Your right to object to processing based on legitimate interest: 

You have the right to object to processing of your personal data that is based on Saltysea legitimate interest. Saltysea will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:

You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

* Following the instruction in each marketing mails

* By contacting our customer service team at stephanie@saltysea.co.nz

Right to restriction:

You have the right to request that Saltysea restricts the process of your personal data under the following circumstances:

* If you object to a processing based Saltysea legitimate interest, Saltysea shall restrict all processing of such data pending the verification of the legitimate interest.

* If you have claim that your personal data is incorrect, Saltysea must restrict all processing of such data pending the verification of the accuracy of the personal data.

* If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead

* If Saltysea no longer needs the personal data but it is required for your to make of defending legal claims.

Contacting us
 
If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Policy and/or any complaints please contact us at stephanie@saltysea.co.nz